Thank you for taking the time to read our Terms
of use. We aim to deliver an excellent service and
you our customers are at the forefront of our thoughts.
We have written this document with you in mind and
welcome your feedback.
In the following Terms and Conditions 'the Supplier'
refers to Smallwares Limited and 'the Buyer' to
any person or company that has bought products or
received samples from Smallwares Limited.
Limited reserves the right to periodically review
and update the following Terms and Conditions.
The Supplier, Staff, Delegates and Service Providers
shall not be accountable for any damage or loss
arising from the use, application or storage of
the goods and supplies. Recommendations made by
the Supplier, its Staff, Delegates and Service
Providers concerning the use, design or application
of the products are believed to be true but without
liability on the part of the Supplier, its Staff,
Delegates and or Service Providers.
The Buyer shall give the Supplier advice of any
claim that the goods are not of relevant quality
within 7 days of delivery. This will enable the
Supplier to investigate the complaint before such
goods are used.
Prices are ruling on date of despatch. The Supplier
reserves the right to change prices without prior
notification to the Buyer.
All products purchased using the on-line shop
are to be paid for by credit or debit card at
the time of purchase. The Supplier must receive
payment in full for all products and delivery
charges before they are despatched.
Smallwares Limited, aim to deliver ordered goods
on the next working day where possible in Ireland,
if orders are placed by 12pm. If for any reason
we are not able to deliver within 3 working days
we will contact customers
All goods delivered remain the property of the
Supplier until paid for in full by the Buyer.
In the event of damage, loss, non-delivery of
goods or any query relating to the goods, the
Buyer must notify the Supplier within seven days
of receipt of goods.
In the event of a consignment being incomplete
and an item being shown as to follow, the Supplier
will deliver that item as soon as it is in stock,
on the next scheduled delivery to the Buyer. In
the event of goods being returned by the Buyer
a credit will not be issued if the goods are more
than 1 month old or if the goods cannot be re-sold.
All goods returned will be inspected and credits
will be given only at the discretion of the Supplier.
of Property & Risk
The property and risk in the goods shall remain
with the Supplier until the point of delivery.
The risk shall be deemed to have passed from the
Supplier to the Buyer at point of signature on
the delivery note.
and Trade Marks
The Buyer shall not make use of the Supplier's
trademarks or patents without the consent of the
The Contract Between The Buyer And The Supplier.
The Supplier must receive payment by credit card
for the whole of the order before the goods are
dispatched. Once payment is received the Supplier
will confirm acceptance of the order by E mail.
The Supplier's acceptance of the Buyer's order
brings into existence a legally binding contract
between the two parties.
The prices payable for goods that the Buyer orders
are set out in the Smallwares Limited website
and are applicable to mainland Ireland only. Prices
are quoted excluding VAT. The Buyer will be required
to pay extra for delivery and it might not be
possible to deliver to some locations. If a delivery
charge is applicable the Buyer will be advised
by email or by phone. Prices may alter due to
supply considerations, however you will be notified
of any alteration prior to completion of your
Right To Cancel The Contract
Buyer may cancel the contract with the Supplier
and return the goods up to seven working days
from receipt of the goods. All notification of
goods to be returned must be made by email or
in writing and the Buyer must send the goods back
to the Supplier at Smallwares Limited, Castlebellingham,
Co. Louth, Ireland quoting the order number at
the Buyer's own risk and cost. On the receipt
of the goods they will be inspected by the Supplier
and providing they are re-saleable the Buyer will
be refunded the cost of the goods, however the
carriage charge will not be refunded.